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Help & Support

HELP
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Microsoft Windows and macOS

For Windows and Mac users, if your device comes with a USB-A port, you will require:

  • a USB C-to-A cable (provided)

Remember to create your Super X-Fi profile before attempting to set-up on your PC or Mac.

Step 1:
Download SXFI App on your mobile device and register for a Super X-Fi account.

Step 2:
Create your Super X-Fi profile via the SXFI App, select ‘Personalize' via the menu tab, and follow the guided Head and Ear-Mapping process.

Step 3:
On the SXFI App, go to ‘Wireless Setup' and select Sound Blaster GC7 under ‘Available Devices'.

Step 4:
Press the button on Sound Blaster GC7 as prompted to pair the device with the application. Once it's done, your Super X-Fi profile will be transferred to your device.