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Help & Support

Microsoft Windows and macOS

For Windows and Mac users, you will require:

  • SXFI TX Wireless Transmitter (provided)

Remember to create your Super X-Fi profile before attempting to set-up on your PC or Mac.

Step 1: Plug in the SXFI TX wireless transmitter to your PC / Mac USB port.

Switch on the SXFI THEATER

This SXFI Account is different from your Creative Store account.

Step 2: Upload your Super X-Fi profile onto SXFI THEATER

Turn on Bluetooth on your device and open the SXFI App once more.

Once SXFI THEATER appears under ‘Available Devices', select the ‘Connect' button on SXFI TX to initiate pairing. A pop-up will appear to request for permission to pair with your device.

Select ‘Confirm' when prompted to start your Super X-Fi profile transfer.

*Note: SXFI THEATER's RGB LED will blink in red when your profile is being transferred. This may take up to 3 minutes.

Step 3: Set-up Complete